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Shellfeed

Privacy Policy

Last updated: January 19, 2026

Shellfeed is owned and operated by Gromoire Inc. ("we", "us", "our"). This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), Virginia CDPA, Colorado CPA, and similar state laws.

1. Information We Collect

We may collect the following types of personal information:

  • Identity data: name, date of birth;
  • Contact data: email, phone number, mailing address;
  • Property-related data: addresses, preferences, transaction status;
  • Technical data: IP address, device type, browser information;
  • Usage data: interactions with the Platform and Services;
  • Uploaded documents: files you choose to upload.

2. How We Use Your Information

We use personal information to:

  • Provide, maintain, and improve the Platform and Services;
  • Automate and coordinate housing-related processes;
  • Communicate with you, including notifications and updates;
  • Comply with legal obligations;
  • Detect and prevent fraud, abuse, and security incidents.

Our lawful bases include contract performance, legitimate interests, consent, and legal obligations.

3. AI and Automated Processing

We may use AI and automated systems to:

  • Analyze data and generate insights;
  • Automate workflows and recommendations.

We do not make solely automated decisions that have legal or similarly significant effects without appropriate safeguards.

4. Sharing Personal Information

We may share personal information with:

  • Service providers who perform services on our behalf (hosting, analytics, payment processing);
  • Property professionals or third parties you choose to engage through the Platform;
  • Regulators, authorities, or law enforcement when required by law.

We do not sell personal information.

5. Data Retention

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

6. International Transfers

If personal information is transferred outside the U.S., we ensure appropriate safeguards are in place, such as contractual protections.

7. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Know what personal information we collect, use, and disclose;
  • Access and receive a copy of your personal information;
  • Request deletion of personal information;
  • Correct inaccurate personal information;
  • Opt out of the sale or sharing of personal information (if applicable);
  • Limit use of sensitive personal information (where applicable).

To exercise your rights, contact us using the details below. We will not discriminate against you for exercising your rights.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

9. Cookies and Similar Technologies

We use cookies and similar technologies to improve user experience, analyze usage, and provide personalized content. Refer to our separate Cookie Policy for more details.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated policy.

11. Contact Us

For privacy questions or to exercise your rights, contact: